EPFO multi location claim settlement to process all types of online claims
New Delhi: In what might convey cheers to lakhs of EPFO subscribers, the provident fund physique has launched a multi-location declare settlement facility by permitting EPFO workplaces to settle on-line claims from any of its regional workplaces, throughout the nation.
All sorts of on-line claims –provident fund, pension, partial withdrawal and claims and switch claims might be processed underneath this initiative.
The Ministry of Labour and Employment on Monday stated that the primary batch of multi-location claims underneath this venture was settled for Gurugram Region on June 10, 2020. The claims of workers pertaining to the regional workplace of Gurugram Region had been settled by EPFO workers deployed in Chandigarh, Ludhiana and Jalandhar workplaces. After settlement the cost was produced from the Gurugram workplace to the checking account of the person member.
“COVID-19 crisis has affected 135 regional offices of EPFO with different levels of severity depending on their location. It was observed that though many offices in Mumbai, Thane, Haryana and Chennai zones operate with even less then skeletal staff on account of COVID-19 Pandemic, but there has been a disproportionate increase in claim receipt due to recently introduced COVID-19 advance. Consequently, claim pendency in these offices rose to higher levels leading to delay in claim settlement cycle while other offices, working with 50% workforce and with the help of recently introduced auto settlement mode could bring the claim settlement period down to 3 days for COVID-19 advances,” the ministry assertion stated.
The multi-location declare settlement facility permits workplaces with lesser workload to share the burden of workplaces which have amassed a better stage of pendency, because of COVID-19 restrictions. It allows fast-tracking of settlement course of by way of most acceptable engagement of EPFO’s workforce in all its regional workplaces throughout the nation.
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