Coronavirus: IRCTC starts keeping record of destination address of passengers for contact tracing
New Delhi: The Indian Railways has began holding information of the vacation spot addresses of all passengers reserving their tickets on the IRCTC web site to assist facilitate contact tracing in case COVID-19 infections are detected amongst them later.
According to an announcement issued by the Railways, the supply to incorporate the vacation spot deal with has been made on the IRCTC web site from May 13.
“With effect from May 13, IRCTC taking destination address of all passengers booking tickets. This will help in contact tracing if required later,” Railway spokesperson RD Bajpai mentioned, including it might now be a everlasting characteristic for the close to future.
He additionally mentioned that holding in view the coronavirus disaster, will probably be necessary for passengers to refill their deal with particulars for any bookings.
Earlier, in not less than 12 circumstances, passengers travelling in trains have been later discovered to be COVID-19 positive.
Also, the passengers who are usually not allowed to journey on trains due to signs related to the novel coronavirus will obtain full refund for his or her tickets, the Indian Railway ha introduced.
According to the rules issued by the Ministry of Home Affairs, all passengers shall be compulsorily screened, and solely asymptomatic passengers shall be allowed to enter/board trains.
“If, during screening, a passenger has very high temperature/symptoms of COVID-19 etc., he shall not be allowed to travel despite having confirmed tickets. In such case full refund shall be provided to the passenger,” the order acknowledged.
It mentioned that on a gaggle ticket if one passenger is discovered unfit to journey and all different passengers on the identical PNR additionally don’t need to journey, in that case full refund shall be granted for all passengers.
In case of a gaggle ticket if one passenger is discovered unfit to journey however the different passengers on the identical PNR need to journey, full refund of fare shall be granted to the passenger who was not allowed to journey.
“For all the above cases, TTE certificates as per extant practice shall be issued to the passenger at the entry/checking/screening point itself mentioning number of passengers not travelled due to symptoms of COVID-19 in one or more passengers,” it acknowledged.
“Full fare for the part passenger/full who have not travelled shall be refunded by IRCTC in the customer’s account,” it mentioned.
Around 2.34 lakh passengers have booked tickets for particular trains for journey over subsequent seven days, which has generated a revenu of Rs 45.30-crore for the Railways.
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